Privacy Policy

At 2ndWifeTravels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or book our travel services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or contact us:

Personal Information

• Full name
• Mobile/WhatsApp number
• Email address
• Residential/correspondence address
• Date of birth, where required for travel arrangements
• Passport details and passport copies, where required
• Nationality
• Travel dates
• Number of travellers
• Travel preferences and requirements

Booking & Payment Information

When you make a booking, we may collect information necessary to process your reservation and arrange your travel services.

Payment transactions may be processed through third-party payment gateways. We generally do not store your complete debit/credit card, UPI, or banking credentials on our website.

2. How We Use Your Information

We may use your information to:

• Respond to your enquiries and requests
• Prepare and provide travel quotations
• Process and confirm bookings
• Arrange flights, hotels, transfers, tours, activities, and other travel services
• Communicate booking confirmations and travel updates
• Provide customer support before and during your trip
• Process payments and refunds, where applicable
• Verify information required for travel arrangements
• Send important service-related notifications
• Improve our website, products, and customer experience
• Send promotional offers, packages, and marketing communications where permitted by law

3. Sharing of Information

We may share necessary personal information with trusted third parties when required to provide the services you have requested.

These may include:

• Airlines and airline booking partners
• Hotels and resorts
• Tour operators and destination management companies
• Transportation and transfer providers
• Visa or travel-related service providers
• Payment gateway providers
• Technology and website service providers
• Government authorities or regulatory bodies where legally required

We only share information that is reasonably necessary for providing the requested service or fulfilling a legal obligation.

4. Passport & Travel Documents

For international travel bookings, we may require passport details or copies and other travel-related documents.

Such information will be used only for legitimate travel-related purposes, such as ticketing, hotel reservations, visa processing, immigration requirements, or other services requested by you.

We request customers to provide accurate and valid information. 2ndWifeTravels is not responsible for problems caused by incorrect, incomplete, expired, or misleading information supplied by the customer.

5. Payment Information

Payments may be processed through secure third-party payment gateways.

2ndWifeTravels does not normally have access to or store your complete card number, CVV, UPI PIN, banking password, or other confidential payment credentials.

Payment providers may collect and process payment information according to their own privacy policies and terms.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember website preferences
• Understand website traffic
• Improve website performance
• Measure marketing and advertising campaigns
• Provide relevant content and advertisements

You may be able to disable cookies through your browser settings. However, disabling certain cookies may affect some website features.